Alexander Associates – Knowledge Exchange Convention
A national Knowledge Exchange Convention was organized on 1 March 2019 with two objectives:
• Identify common challenges and possible solutions in program implementation
• Group discussion to explore the design of knowledge sharing network

Panel discussions on three themes of public health delivery and a group discussion on the proposed knowledge exchange platform were held. The event was attended by around 50 representatives from 25 organizations.

Panel 1 – Supplying healthcare to the underserved: This panel discussed who and where India’s underserved are and ways to provide them services. Themes discussed were:
1. Providing infrastructure and human resources, where government services are absent or defunct.
2. Strengthening infrastructure and human resources, where government services are not optimal.
3. Capacity building of service providers, for quality provision of healthcare.
4. Data use for identification and prioritization of beneficiaries and for strategy and supervision.
5. Adopting best practices from management and other areas.

Panel 2 – Components of effective advocacy: This panel discussed how to constructively engage stakeholders for policy change and to build salience around an issue. Themes discussed were:
1. Evidence use for drawing attention to problem as well as solution.
2. Creative communication to convey information effectively for desired change.
3. Using social influentials to rally one’s cause or organization.
4. Dialogue between beneficiaries and providers to bring down local level barriers.
5. Networking with likeminded organizations to add weight to one’s demand.

Panel 3 – Engaging communities to build awareness and increase uptake of services: This panel discussed how to effectively engage and empower communities for sustainable results. Themes discussed were:
1. Participatory methods to build trust with communities.
2. Group formation for social inclusion.
3. Linking with providers and services to increase uptake.
4. Community Led Structural Interventions to empower communities for self-governance.
5. Financial cooperatives and self-help groups to reduce financial vulnerability.

Group discussion on Knowledge Exchange Network: The last session of the day was a group discussion on relevance of and audience interest, in the proposed knowledge exchange network. Participants responded to a live poll whose results were as follows:
• Audience almost unanimously agreed that capturing and documenting knowledge is a priority for them.
• Around half the audience agreed that they have a structured system for documenting knowledge.
• Half the audience agreed that they have a structured system to disseminate knowledge.
• All participants expressed interest in the idea of a knowledge exchange network.
• Audience almost unanimously said that they will or might subscribe to a knowledge network.

The day ended with offline networking over high tea.